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Terms & Conditions
A Legal Disclaimer
Last Updated: 11/07/2026
Welcome to Rooted in Faith Animal Care. By accessing our website, submitting a reservation request, or using our services, you acknowledge these Terms & Conditions. Please review them carefully before booking care for your pet.
Our Services
Rooted in Faith Animal Care provides personalized pet care services, including overnight boarding, house sitting, drop-in visits, post-operation care, pet transportation, and monthly boarding packages.
All services are subject to availability, the individual needs of each pet, and our ability to provide appropriate care.
Standalone dog walking services are not offered. Walks may be included as part of certain pet care services.
Reservations & Booking Confirmation
All reservations begin with a request submitted through our website or by contacting us directly.
Submitting a reservation request does not guarantee availability or confirm a booking. We will review your requested dates, pet information, and care requirements before confirming availability.
Once your request has been approved, an invoice will be provided with the agreed-upon services and pricing. Reservations are confirmed once the applicable payment requirements have been satisfied and confirmation has been provided.
Pricing & Payments
Service rates are displayed on our website and may vary depending on the type of care, number of pets, holiday dates, medication requirements, and additional services requested.
All applicable charges will be included in your personalized invoice before payment. Payment must be completed according to the terms outlined on the invoice.
Any changes to services that result in additional charges will be communicated before those charges are applied.
Pet Owner Responsibilities
To help us provide the safest and most comfortable experience possible, pet owners are responsible for providing accurate and complete information about their pets.
This includes relevant medical conditions, medication requirements, dietary needs, behavioral concerns, allergies, and any other information that may affect their care.
Pet owners are also responsible for providing current contact information, an emergency contact, and veterinarian details when requested.
For boarding services, owners are responsible for supplying their pet's food, treats, and any necessary medications unless other arrangements have been agreed upon.
Health, Safety & Emergency Care
The health and well-being of every pet in our care is a priority. We ask that owners disclose any known illnesses, behavioral concerns, or special care requirements before their reservation.
If a pet becomes ill or experiences an emergency, we will make reasonable efforts to contact the owner or designated emergency contact as soon as possible.
Veterinary care and related expenses will be handled in accordance with the owner's emergency care authorization and applicable law. Owners remain responsible for veterinary expenses they have authorized.
We reserve the right to decline or discontinue services when we cannot safely or appropriately meet a pet's care requirements, subject to applicable law.
House Sitting & Property Access
For house sitting and in-home visits, clients are responsible for providing accurate access instructions and a reasonably safe environment for both the pet and the care provider.
Any relevant household information, security instructions, or special requirements should be communicated before services begin.
Cancellations & Refunds
Cancellations, reservation changes, and refund requests are subject to our Refund & Cancellation Policy.
We encourage clients to review this policy before confirming and paying for their reservation.
Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, pricing, and availability may be updated as needed.
Any pricing and service details agreed upon in a confirmed reservation will govern that reservation unless changes are mutually approved.
Changes to These Terms
Rooted in Faith Animal Care may update these Terms & Conditions periodically. Any updates will be reflected on this page with a revised date.
Contact Us
For questions regarding these terms or our services, please contact us at info@rootedinfaithanimalcare.com
Nothing in these terms is intended to limit rights or protections that cannot legally be waived.
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