A Legal Disclaimer

Refund & Cancellation Policy
Last Updated: 11/07/2026

At Rooted in Faith Animal Care, we understand that plans can change. Our goal is to provide flexibility when possible while ensuring that each pet receives the time, attention, and care they deserve. Please review our cancellation and refund policies before confirming your reservation.

Reservation Confirmation
Submitting a reservation request does not guarantee availability or secure a booking. Once your request has been reviewed and approved, you will receive confirmation of availability and an invoice outlining your service details and total cost.

Your reservation is confirmed once the agreed payment requirements have been met and confirmation has been provided.

Cancellations & Refunds
We ask that clients provide as much notice as possible when canceling a confirmed reservation.

• Cancellations made at least [X hours or days] before the scheduled service are eligible for [full refund or credit toward future services].

• Cancellations made within [X hours or days] of the scheduled service are subject to [applicable cancellation fee or refund amount].

• Early returns, shortened stays, or unused services are subject to [policy for unused services].

These terms apply to boarding, house sitting, drop-in visits, and other pet care services unless different cancellation terms are disclosed and agreed upon before payment.

Holiday Reservations
Holiday reservations are subject to additional pricing, as outlined on our Services page. Any special holiday cancellation requirements will be communicated before the reservation is confirmed.

Changes to Reservations
If you need to adjust your reservation dates, times, or requested services, please contact us as soon as possible. Changes are subject to availability and may result in pricing adjustments.

Cancellations by Rooted in Faith Animal Care
In the unlikely event that we are unable to fulfill a confirmed reservation, we will notify you as soon as possible and provide a refund for any prepaid services that we cannot provide.

Refund Processing
Approved refunds will be issued through the original payment method when available. Processing times may vary depending on your financial institution or payment provider.

Contact Us
For cancellation requests, reservation changes, or refund questions, please contact us at info@rootedinfaithanimalcare.com.
Nothing in this policy limits any refund rights provided by applicable law.