Last Updated: 11/07/2026

At Rooted in Faith Animal Care, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through our website, how we use it, and how we work to protect it.

Information We Collect
When you visit our website, submit a reservation request, or contact us, we may collect certain information necessary to respond to your inquiry and provide our services.
This information may include:

• Your name, email address, and phone number

• Your address or location when needed for pet care services

• Your pet's name, age, breed, and care requirements

• Pet health information, medication instructions, and emergency contact details

• Requested service dates, reservation details, and communication history

• Invoice and payment transaction information

 
Our website may also collect certain technical information, such as browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information
The information we collect is used to communicate with you, review reservation requests, provide pet care services, create invoices, process payments, and maintain accurate service records.
We may also use this information to respond to questions, provide customer support, improve our website, and fulfill applicable legal obligations.
Information about your pet's health, medication, or behavior is used to help us understand and meet their individual care needs.

How Your Information Is Stored
Our website is hosted on Wix, which provides tools for collecting and managing form submissions, customer information, invoices, and payments.
Information submitted through our website may be stored and processed using Wix and its associated service providers.
Online payments are processed through the payment provider connected to our Wix website. We do not request that clients submit complete payment card details through our reservation request form.

Sharing Your Information
We may share information with trusted service providers when necessary to operate our website, process payments, or fulfill requested services.
Relevant pet care information may also be shared with veterinary professionals or emergency service providers when necessary and consistent with the owner's instructions, authorization, and applicable law.
We may disclose information when required to comply with legal obligations or lawful requests.
We do not sell customer contact information or pet care details to third parties for marketing purposes.

Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, maintain security, and understand how visitors interact with our content.
Some third-party services integrated with our website may also use cookies.
You can manage certain cookie preferences through your browser settings or any cookie consent tools provided on our website. Disabling certain cookies may affect website functionality.

Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and fulfill applicable legal obligations.
When information is no longer needed, we take reasonable steps to delete or securely dispose of it.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
We will review and respond to requests in accordance with applicable privacy laws and any recordkeeping obligations.

Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those external websites.
We encourage visitors to review the privacy policies of any third-party services they choose to use.

Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, or legal obligations. Any updates will be posted on this page with a revised date.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Rooted in Faith Animal Care
Email: info@rootedinfaithanimalcare.com